Privacy Policy

This Privacy Policy describes how Hello Trader collects, uses, shares, and protects the personal information of users who use our website and trading services in India.

By accessing or using our website , you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

Name
Email address
Phone number
PAN or Aadhaar number
Bank account details
KYC documents
Address and location

b. Trading Data

Order history
Investment preferences
Transaction data

c. Technical Data

IP address
Browser type
Device information
Cookies and usage data

2. How We Use Your Information

We use your information for the following purposes:

To verify your identity (KYC)
To open and operate your trading account
To process transactions
To communicate with you about your trades and account
To comply with legal and regulatory obligations
To improve our services and user experience
To prevent fraud and maintain security

3. Sharing Your Information

We do not sell your data. We may share your data with:

SEBI-registered entities and exchanges (e.g., NSE, BSE, CDSL)
Third-party service providers (payment processors, KYC verifiers)
Government or regulatory bodies (as required by law)
Affiliates and business partners (under strict confidentiality)

4. Data Security

We use appropriate technical and organizational measures to safeguard your data, including:

Data encryption
Secure servers
Multi-factor authentication
Limited access controls

However, no data transmission over the internet is 100% secure. You use the website at your own risk.

5. Your Rights

Subject to applicable Indian laws, you have the right to:

Access your personal information
Correct or update your information
Withdraw consent (subject to terms of service)
Lodge a complaint with the Data Protection Authority once operational in India under the DPDP Act

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and analyze usage patterns. You can manage your cookie preferences in your browser settings.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. You are encouraged to review this page periodically. Changes are effective when posted.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: hellotraders@gmail.com
📞 Phone: +918690608533